North Star Foundation rated "Outstanding"

"Without exception the management and staff team worked in a way, which put the needs of people first. Support plans were written in an extremely sensitive and thoughtful way to reflect people's life history and likes and dislikes in detail. Each person’s communication preferences were considered, and this was reflected in people’s knowing their plans and diaries which they truly owned. From the provider to their staff team there was a real sense of going over and above to promote people’s social inclusion."

"The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence."

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